Consultative Support That Goes Beyond Sales
At Mirza Enterprises, customer support isn’t limited to answering questions — it’s about guiding clients to the right decision. Each of our brands — Platinum Auto Japan, Auto Factory Japan, and Excellence Auto Japan — operates a dedicated call center with multilingual teams trained as export consultants, not just sales agents.
We help individual buyers and businesses alike
- Understand products clearly and confidently
- Choose vehicles or parts based on real needs and budget
- Avoid common online scams and misinformation
- Stay informed with shipment updates and clear follow-ups
- Build long-term partnerships based on trust
Our consultants focus on fit over price, clarity over pressure, and service over selling — so you never feel pushed, only supported.
Global Support, Personal Touch
With multilingual support teams operating across time zones, our customer service centers connect with clients in Africa, the Middle East, Asia, Europe, and the Caribbean, and beyond. Every inquiry is handled with care, transparency, and a focus on trust-building over time.
“Every brand under Mirza Enterprises follows one simple rule:
Guide first. Sell second.”
— Salman Mirza, CEO, Mirza Enterprises.Co.Ltd.